The Consultation Skills for Pharmacy Practice website has been developed to support you, the pharmacist or pharmacy technician, on your journey towards being the best you can be when speaking and consulting with patients and people about their medicines and lifestyle choices.
A range of resources, learning and assessment options
Developing your consultation skills isn't just about acquiring knowledge, it involves taking your new skills and techniques on a ‘test drive’ and applying them to practice. People learn in different ways and will be at different stages of the development journey.
Pharmacy practice is a patient facing role. You probably speak with patients every day, but how do you know you are getting it right? The six stage learning pathway will help you to plan your personal development journey.
You can start at any stage of the pathway, but we recommend you start with ‘Why?’ to gain the background knowledge you need before taking the next steps.